1. Information We Collect

• Contact details: name, phone number, email, address you provide via forms, phone, or in-person.
• Service information: appointment date/time, property details relevant to foundation/waterproofing services.
• Communications: messages, call notes, and preferences.
• Website data: device, browser, pages viewed, and interactions (see Cookies & Tracking).

We do not knowingly collect data from children under 13.

2. How We Use Information

• Provide and manage services (inspections, repairs, waterproofing).
• Send appointment confirmations, reminders, and service updates.
• Send limited promotions/discounts related to our services (opt-out any time).
• Improve our website, customer experience, and communications.
• Comply with legal, safety, and fraud-prevention requirements.

We do not sell your personal information.

3. SMS Messaging Terms (A2P/CTIA)

By opting in, you consent to receive recurring text messages from Bama Specialist about appointments, service updates, and relevant offers. Message frequency varies. Message & data rates may apply.

• STOP to cancel. You will receive a final opt-out confirmation.
• HELP for help or contact us using the details below.
• Consent is not a condition of purchase.
• Carriers are not liable for delayed or undelivered messages.
• For more on privacy, see this page and our website footer links.

Opt-In Methods: web form, phone inquiry, or in-person request where you provide your number and agree to receive texts. Records of consent are maintained.

4. Cookies & Tracking

We may use first- and third-party cookies and similar technologies to operate the site, analyze traffic, and measure marketing performance.

• Essential cookies: required for basic site functions.
• Analytics: to understand usage and improve the site.
• Advertising: to show relevant ads and measure results.

You can manage cookies via your browser settings. Some features may not function if you disable cookies.

5. Data Protection & Retention

• We use reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, loss, or misuse.
• We retain information only as long as necessary for the purposes described, or as required by law.

6. Your Choices & Rights

• Unsubscribe from SMS at any time by replying STOP.
• Update or request deletion of your information by contacting us.
• Control cookies via your browser or device settings.

7. Third-Party Sharing

We may share information with service providers (e.g., scheduling, analytics, payment, messaging) who process data on our behalf under confidentiality obligations. We do not sell your personal information. We may disclose information when required by law or to protect our rights and customers.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” above reflects the latest version. Material changes will be posted on this page.

9. Contact Us